Return Policy
👶 Extended Return and Satisfaction Guarantee
At SweetStrides, our foremost priority is your complete satisfaction with every purchase. We understand that circumstances may arise, leading to a reconsideration of your chosen items. Therefore, we proudly present an extended 14-day return policy, commencing from the day you receive your purchased item.
To qualify for a return, kindly ensure that the item is in pristine, unworn, and new condition, accompanied by its original packaging.
The refund process involves a meticulous examination, and once the returned item is received, refunds will be initiated to the original payment card. Please allow a reasonable processing time of 7-10 business days for the refund to reflect in your account.
It's important to note that all items marked as sale items are deemed final sale and regrettably cannot be returned.
Should you have any queries or concerns regarding the return process, our dedicated customer service team is readily available to assist you. Feel free to reach out to us at general@sweetstrides.com.
We are wholeheartedly committed to delivering an unparalleled customer service experience, striving to go above and beyond to ensure your absolute satisfaction with every aspect of your purchase.
Furthermore, this return policy serves as a legally binding document that meticulously delineates the terms and conditions governing the return of items procured from our esteemed store. By engaging in transactions with us, you inherently agree to abide by the stipulations outlined in this policy. For any additional inquiries or clarifications concerning this policy, we encourage you to contact us promptly at general@sweetstrides.com.